As advancements in artificial intelligence (AI) and robotic process automation (RPA) continue to transform various sectors, the healthcare industry stands out as a particularly significant beneficiary. This paper delves into the transformative effects of AI and RPA within managed healthcare settings, focusing on their implications for operational efficiency, patient care, and the healthcare workforce. We begin by highlighting the critical roles that AI and RPA play in enhancing the efficiency of healthcare operations, allowing for faster patient data processing and more streamlined administrative procedures. Such technologies not only improve the speed but also the accuracy of medical diagnostics and patient management, leading to enhanced patient care outcomes. Additionally, we address the impact of these technological advancements on healthcare professionals, exploring how automation and AI tools support and sometimes challenge the existing workforce. The main aim of this study is to explore the human-centered aspects of technological integration, shedding light on how these tools affect both the providers and recipients of care in managed healthcare environments. Through comprehensive analysis and discussion, this paper aims to provide insights into the broader implications of AI and RPA, advocating for a balanced approach that maximizes benefits while addressing potential challenges and ethical considerations in the deployment of these technologies in healthcare.